A good warranty refers to the terms and situations in which repairs or exchanges will be made if the product does not function as originally described or intended. You can have confidence in an Australian manufacturer who has a factory fully stocked with individual parts for all our products, totally in our control and available when you need it. History has shown us many times, that we create sustainable equipment and have been doing so for over 20 years, whilst we do not recommend utilising vital equipment to the point where it is no longer performing its best, at least you know you have access to localised service and support no matter where you are!
Like a motor vehicle if something is never serviced, it will ultimately breakdown. Our vision is to create tough, robust products with reliable preventative maintenance provided accordingly and spare parts being monitored and replaced ahead of crises. Take our range of patient stretchers for example, we know these inside and out and in the event of accidental damage or normal wear and tear, we aim to have every individual part in stock ready for immediate dispatch. It is also helpful if you can quote us the stretcher serial number which can always be found on the back rest.
Our website has all the support you need in the form of user guides and spare parts and our enthusiastic team here at HQ are eager to answer any questions or enquires you might have. Our team on the ground are also ready at the drop of the hat to make sure that your equipment has the lowest downtime possible. Support will always be available and having the longest warranty guaranteed provides a state of assurance, in which you know that nursing has invested in something that will continue to work through harsh conditions, until it can be granted the chance to retire.
